Privacy Policy

MUDIR DOOKAN is committed to protecting customer’s private information like personal info or data which is provided by them or by their use of the site since it is confidential and we are obliged to maintain it strictly, in accordance with the Privacy Agreement and applicable laws and regulations. Any kind of objection arises from your end regarding the transferring process of your personal information or other manners specified in our Privacy Agreement, please do not proceed with this site.
According to the policy, if you are using this site and also providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure of the personal information by MUDIR DOOKAN. We proceed based upon our customer’s interest and are very clear about any processing of your personal info.
In this Policy, “MUDIR DOOKAN”, “we”, “our”, “us” means MUDIR DOOKAN (and all its subsidiaries) with its registered office at Rd no.-13/B Block-E, House no-148 Banani C/A, Dhaka-1213. And we may amend this Policy at any time by posting the updated version on our website.

Basic information collected by us prior to using our site listed here

· Name

· Home or work address

· Delivery address

· Phone number

· Payment

· Credit & Billing information

· Email address

To some extent we may also need you to provide us with your-'NID', 'Driver License' or demographic information which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favorites.

When transmitting personal information from your computer to a MUDIR DOOKAN website or to a MUDIR DOOKAN branded website operated by one of our third party partners, you must keep in mind that information passed over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, MUDIR DOOKAN will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.


Information is also collected about your use of this site using cookies. Cookies basically enables you to fully experience our online interactive features, but you can always choose to decline them. Additional information regarding purchase history, location and preferences are also collected via direct usage of our site or through our business partners.

Other Information We collect

Potential information about Suppliers/Vendors including - Business name and its address, Contact details, Employee names, Birthdates, Working conditions. Customers can purchase different goods from MUDIR DOOKAN without disclosing personal information but in this scenario it is unavoidable.


Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth. Personal information also includes credit information. Credit information is personal information or an opinion about you that has a bearing on credit that has been provided to you or that you have applied for. Credit information includes information about credit that was applied for or provided to you for domestic, household, personal or other investment purposes as well as information about you where you are a guarantor of a loan.

MUDIR DOOKAN may collect your personal information in various circumstances including-

· While making an enquiry with us through email/telephone

· During visit to our websites

· Making an enquiry or application regarding to any products or services provided by MUDIR DOOKAN

· Apply for employment with us

During the purchase of any product or service from MUDIR DOOKAN, your credit-related related personal information about you as a result of credit checks that third parties carry out in connection with your application may also be collected from us or our third party partners.

The kinds of credit-related personal information MUDIR DOOKAN may collect about you includes:

· Identity

· Consumer credit loans that you currently have applied for including

· Repayment history

· Type and amount of credit used for each application

· Default and payment information

· Court proceedings

· Credit eligibility information

If users go by pseudonym or lack providing identifiable information to MUDIR DOOKAN, we may not be able to attend any or all of their service requests. MUDIR DOOKAN requires individuals to provide exact, up-to-date and complete personal information during the time it is collected. Please do not sign into or provide any information if you wish to remain anonymous.

MUDIR DOOKAN reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the MUDIR DOOKAN’s website.


In accordance with the law, your personal information and all other necessary information will be collected by us. If you think it is no harm, and both reasonable & practical, MUDIR DOOKAN will ask you directly regarding all personal information and will eventually try to get it from you. Only after your consent to the disclosure of your information, MUDIR DOOKAN will allow reputable third party lead generation sources to collect your personal information for marketing purposes and communications. Without any purpose for any functions or activities, we will not collect your personal information.

We will continue to send notifications via any means as long as we have your consent to receive direct marketing communications from us including the management of your personal details, unless or until you opt out of any sort of connection or communication from us. If you change your mind about receiving information from us or about sharing information with third parties , use the unsubscribe function of our marketing emails at any moment to stop our marketing communications.
Please e-mail to [email protected] for any further issues outside of the abovementioned channels any time.

User’s personal information will be used for reasonable related secondary purposes and for the purposes of:

· Providing any product or service from MUDIR DOOKAN

· Products or services provided by third party partners branded under MUDIR DOOKAN

· Internal management needs

· Marketing activities

· Respond to the submitted inquiries or comments

· Assessing, processing and managing your applications for products and services or MUDIR DOOKAN branded products and services offered by our third-party partners, including to assess your credit risk and our risk

· Any other purpose you have consented to

· Any use which is required or authorized by Laws of Peoples’ Republic of Bangladesh


· MUDIR DOOKAN may disclose your personal information

· Engage third-parties to meet the above mentioned purposes

· To the organization branded under MUDIR DOOKAN that provide products or services

· To authorized personnel

· Any person or entity to whom MUDIR DOOKAN is required or authorized accordance with the law

Voice Search

To search via audio voice, you need to provide record audio permission. We are assuring you that we will not store any voice record, its only purpose is to improve our searching feature and making it more user-friendly for our consumers.


Please contact our customer service team for any query regarding account database, or make necessary changes by requesting access to User ID.


For any particular complaint or issue regarding policy or even breach of confidentiality, please contact us at [email protected] or visit our office. Within 5-6 days we will respond to you in written statement regarding the necessary actions that will take place against your complaint.